Delivery Information 

We offer Free Standard UK Delivery on orders over £60. 

If you spend less than this, we keep the postage costs low.

Jubilee Bank Holiday Order Cut-off Times

Due to Bank Holiday on Thursday 2nd and Friday 3rd June, our delivery schedule and delivery cut-off times have changed to as follows...

We use Royal Mail and DPD to deliver the majority of orders. Delivery is made between 08:00 and 18:00. Orders are dispatched on working days (see cut off times below) providing all plants/items are in stock . Plant orders using standard delivery service placed after 1pm Thursday will be posted on Monday. 

• We post standard orders within 1-3 working days. 
• Delivery time 1-4 working days.
• Plant orders placed after 1pm Thursday will be posted on the following Monday to avoid weekend delays, for the benefit of the plants.
• Delivery instructions or a safe place cannot be included on the package. Please use Tracked 24 or Express to leave instructions/safe place.
• If you're not home at the time of delivery, your postman will drop your parcel at your local Royal Mail collection point/sorting office.

• This service is fully traceable and you will be emailed/SMS a tracking code.
• Delivery instructions/safe place can be included with tracked parcels, great if you don't know when you'll be home.
• Recommended for plant deliveries.
• Orders are dispatched within 1-3 days using Royal Mail 24 tracked and typically arrive 1-2 days after dispatch (providing all plants/dry goods are in stock).
• Next day delivery not guaranteed to all areas in the UK. 
• Orders after Friday 1pm are posted first thing Monday.

• This service is fully traceable and you will be emailed a tracking code.
• Recommended for plant deliveries.
• Orders placed before 1pm will be posted same day using DPD Local and usually arrives the next working day (providing all plants/dry goods are in stock).
• Orders after Friday 1pm are posted on Monday.
• If you would like your order to arrive on a specific day please leave a note in the checkout comments box, or e-mail/call us once you've placed your order and let us know your desired delivery date.
• You must be available at time of delivery to sign for your parcel or specify a safe place in the checkout comments box.
• Next working day delivery dependent on whether plants are in stock. 
• Next working day delivery only applies to UK Mainland (excluding Scottish Highlands). The Scottish Highlands, Islands of Scotland, Northern Ireland, Channel Islands and the Isle of Man do not qualify for Next Day delivery, as our courier does not deliver parcels next day to these areas. Delivery to these areas can take up to 5 days using our standard delivery method. The following post codes DO NOT qualify for next day delivery : 

  ---

  Zone C	AB 31 to AB 38, AB 40 to AB 56, IV 1 to 28, IV 30 to 32, IV 36 & 40, IV 52 to 54, IV63, KW 1 to 14, PA 21 to PA 38, PH 4 to PH 41, PH 49, PH 50. Northern Ireland (BT)
  Zone D	HS, IV 41 to 49, IV 51, 55 & 56. KA 27 & 28, KW 15 to17. PA 20, PA 41 to 49, PA 60 to 78, PH 42 to 44. ZE. Isle of Man (IM). Channel Islands

  ---

• FREE UK DELIVERY on orders over £60.
• All orders that qualify for free delivery are sent using our Standard Delivery service (Estimated 1-3 working days after dispatch).
• Delivery instructions or a safe place cannot be included on the package.
• If ordering plants, we recommend upgrading to DPD Next Working Day.

• Your postage will be calculated at the checkout depending on the weight of your order.
• Saturday delivery available when you order before 1pm Friday.
• You must be available at time of delivery to sign for your parcel or specify a safe place.
• You will receive an e-mail/SMS with your tracking code.